[Pre-Registration] Perfecting the Art of the PDI
Course Description
A Pre Delivery Inspection (PDI) is a Tarion requirement and can sometimes be a daunting and uncomfortable experience for you and the home buyer, but it doesn’t have to be!
Too many PDIs are becoming a game of: “LETS-FIND-AS-MANY-DEFECTS-AS-WE-CAN!” Use the PDI as a celebration of the new home.
If you dread doing PDIs or just want to do them better, this seminar is for you!
Learn how to plan, conduct and respond to the PDI.
Course Objectives
In this half-day course, you will learn:
- What a PDI is
- How to prepare for the PDI
- Where to start your PDI
- How to prepare first time homeowners
- The psychology to ensure a positive outcome
- How to conduct PDIs with a group
- How to conduct PDIs with a home inspector
- How to describe Tarion Warranty information
- The proper way to document issues – warranted or not
- How to explain the builder’s procedures for completing items
- How to maintain homeowner satisfaction after the PDI has been completed
When and Where
Date(s): TBD
Length: 0.5 days
Where: The Thornhill Club, 7994 Yonge St, Thornhill, ON L4J 1W3
Price: $225 + HST
Group rates are available for 6 or more. Please email to set up a group rate.
If you have any questions, please contact training@buildability.ca.
About the Speaker
Dave Henderson
Henderson Brothers Contracting and Consulting
Dave has over 30 years experience in the residential construction industry in a variety of positions from hands-on trade experience to policy, Code and Tarion development. Dave is a former Tarion Operations Manager, Director of Industry Relations for the Ontario Home Builders’ Association and most recently Supervisor of Quality Assurance for Brookfield Residential. He has been involved in every Building Code change process with the Ministry of Municipal Affairs and Housing since 1992.
Dave is also a co-author of the Tarion Construction Performance Guidelines. Dave currently works with builders to analyze internal processes, identifying opportunities for quality improvements and customer service excellence.
If you have not cancelled yourself from the seminar within 48 hours or less prior to its commencement and you did not show up, you will be charged a full fee.
If you need to cancel yourself from a seminar and it is 48 hours or less you will be able to send someone else from your organization.
A full refund of the paid amount (less $75 + HST Administration Fee) will be issued for cancellations made up to 48 hours prior to the seminar. (Cancellations must be received by phone or email)
Rescheduling, relocating, or cancelling events is at the discretion of buildABILITY Corporation. Should this happen: we will provide a notice 5 days prior to the seminar, you will not be charged.
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Total Cost
Pre-registration is free!
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Toronto
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Date
TBA