HCRA-Approved Training

"buildABILITY opened my eyes to areas of my customer interaction that I have been lacking but probably didn't realize it until now. This is a useful tool and will help me take my customer service skills to the next level. I highly recommend this course to anyone in the Customer service/home building industry."

"This course was very informative and I will definitely be able to use the information learned within our company to improve our customer service."

"This course should be mandatory for all in the building industry- it encompasses all aspects of the building environment and brings to the forefront the importance of building relationships within a positive culture while providing the tools to accomplish the goals of increasing success for the company, the customer and yourself. A great course!"

"I have found that this course is one of the best out there pertaining to the home building industry in Ontario. I covers a variety of areas that help deal with "Difficult homeowners, Customer Service, Tarion warranty, and Journey mapping". It is an excellent way to have all team members become more knowledgeable in their field and find clarity in this difficult time dealing with the high expectations."