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Exam Hints

Here are 5 questions that may just help you during your Customer Service & Tarion Warranty exam! Comment down below on what you think the answers are.

1. When other people do not listen to you talk, you need to speak louder and more slowly. T or F?

2. The builder’s ratio of chargeable conciliations to the number of possessions over the past three years provides an objective indicator of whether the builder is complying with the Customer Service Standard. T or F?

3. Which of the following is Tarion mandated to do under the Act?
A) Help educate new home buyers about their warranty rights
B) License new home renovators
C) Product builders when consumers file a warranty violation
D) All of the above
E) None of the above

4. A homeowner takes possession of their new home on March 10, 2021. What is the deadline for the homeowner to submit their warranty claim form?
A) Friday, April 8th, 2021
B) Saturday, April 9th, 2021
C) Monday, April 11th, 2021
D) All of the above
E) None of the above

5. What is considered covered by warranty under ‘pre-occupancy’ protection?
A) Deposit Protection
B) Financial loss for contract homes
C) Delays in closing or occupancy
D) All of the above
E) None of the above