Home Training [OPEN] Perfecting the Art of the PDI

<<Go back to list of events

[OPEN] Perfecting the Art of the PDI

Course Description

A Pre Delivery Inspection (PDI) is a Tarion requirement and can sometimes be a daunting and uncomfortable experience for you and the home buyer, but it doesn’t have to be!

Too many PDIs are becoming a game of: “LETS-FIND-AS-MANY-DEFECTS-AS-WE-CAN!” Use the PDI as a celebration of the new home.

If you dread doing PDIs or just want to do them better, this seminar is for you!

Learn how to plan, conduct and respond to the PDI.

Course Objectives

In this half-day course, you will learn:
  • What a PDI is
  • How to prepare for the PDI
  • Where to start your PDI
  • How to prepare first time homeowners
  • The psychology to ensure a positive outcome
  • How to conduct PDIs with a group
  • How to conduct PDIs with a home inspector
  • How to describe Tarion Warranty information
  • The proper way to document issues – warranted or not
  • How to explain the builder’s procedures for completing items
  • How to maintain homeowner satisfaction after the PDI has been completed


When and Where

Date(s): May 1st, 2018

Length:  0.5 days

Where: Thornhill Golf and Country Club, 7994 Yonge St, Thornhill, ON L4J 1W3

Price: $225 + HST

Group rates are available for 6 or more. Please email to set up a group rate.

If you have any questions, please contact


About the Speaker

Dave Henderson
Henderson Brothers Contracting and Consulting

Dave has over 30 years experience in the residential construction industry in a variety of positions from hands-on trade experience to policy, Code and Tarion development. Dave is a former Tarion Operations Manager, Director of Industry Relations for the Ontario Home Builders’ Association and most recently Supervisor of Quality Assurance for Brookfield Residential. He has been involved in every Building Code change process with the Ministry of Municipal Affairs and Housing since 1992.
Dave is also a co-author of the Tarion Construction Performance Guidelines. Dave currently works with builders to analyze internal processes, identifying opportunities for quality improvements and customer service excellence.


This is part of the new Tarion Education Criteria as of September 1, 2015 for new applicants proposing to build residential freehold and low-rise condominium under Part 9 of the Ontario Building Code.   For more information on what competencies you need to meet, please visit “Tarion’s Getting Registered Page“.

Please note: This is a technical workshop intended for persons wishing to become a Tarion registered homebuilder. buildABILITY reserves the right to limit registration to individuals with the necessary demonstrated prerequisite knowledge and expertise.

If you have not cancelled yourself from the seminar within 48 hours or less prior to its commencement and you did not show up, you will be charged a full fee.

If you need to cancel yourself from a seminar and it is 48 hours or less you will be able to send someone else from your organization.

A full refund of the paid amount (less $75 + HST Administration Fee) will be issued for cancellations made up to 48 hours prior to the seminar. (Cancellations must be received by phone or email)

Rescheduling, relocating, or cancelling events is at the discretion of buildABILITY Corporation. Should this happen: we will provide a notice 5 days prior to the seminar, you will not be charged.

  • Total Cost

    $225 + HST

  • Thornhill Golf and Country Club

    7994 Yonge St, Thornhill, ON L4J 1W3

  • Tuesday, May 1, 2018

    9:00 AM - 12:30 PM