[Seminar] Perfecting the Art of the PDI
Date: Tuesday, June 6th, 2017
Length: 9:00am to 12:30 pm. Breakfast and registration begins at 8:30 am
Where: Thornhill Golf and Country Club , 7994 Yonge Street, Thornhill ON, L4J 4W3
Group rates are available for 6 or more. Please email firstname.lastname@example.org to set up a group rate.
A Pre Delivery Inspection is a Tarion requirement and can sometimes be a daunting and uncomfortable experience for you and the home buyer, but it doesn’t have to be!
Too many PDIs are becoming a game of: ‘LETS-FIND-AS-MANY-DEFECTS-AS-WE-CAN!’ Use the PDI as a celebration of the new home.
If you dread doing PDIs or just want to do them better, this seminar is for you!
Learn how to plan, conduct and respond to the PDI.
In this half-day course, you will learn:
- What is a PDI?
- How to prepare for the PDI
- Where to start your PDI
- How to prepare first time homeowners
- The psychology to ensure a positive outcome
- How to conduct PDIs with a group
- How to conduct PDIs with a home inspector
- Describing Tarion Warranty information
- The proper way to document issues – warranted or not
- How to explain the builder’s procedures for completing items
- How to maintain homeowner satisfaction after the PDI has been completed
About the Speakers:
Henderson Brothers Contracting and Consulting
Dave has over 30 years experience in the residential construction industry in a variety of positions from hands-on trade experience to policy, Code and Tarion development. Dave is a former Tarion Operations Manager, Director of Industry Relations for the Ontario Home Builders’ Association and most recently Supervisor of Quality Assurance for Brookfield Residential. He has been involved in every Building Code change process with the Ministry of Municipal Affairs and Housing since 1992.
Dave is also a co-author of the Tarion Construction Performance Guidelines. Dave currently works with builders to analyze internal processes, identifying opportunities for quality improvements and customer service excellence.
Please note: This is a technical workshop intended for building industry professionals. buildABILITY reserves the right to limit registration to individuals with the necessary demonstrated prerequisite knowledge and expertise.
If you have not cancelled yourself from the seminar within 48 hours or less prior to its commencement and you didn’t show up, you will be charged a full fee.
If you need to cancel yourself from a seminar and it is 48 hours or less you will be able to send someone else from your organization.
A full refund of the paid amount (less $50 + HST Administration Fee) will be issued for cancellations made up to 48 hours prior to the seminar. (Cancellations must be received by phone or email)
Rescheduling, relocating, or cancelling events is at the discretion of buildABILITY Corporation. Should this happen: we will provide a notice 5 days prior to the seminar, you will not be charged.
Thornhill Golf and Country Club
7994 Yonge Street, Thornhill ON, L4J 4W3
Tuesday, Jun 6, 2017
9:00 AM - 12:30 PM